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POSTAGE/SHIPPING
COSTS
All orders to outside U.K. = £3.00
U.K. orders up to £15.00 = £3.00
U.K. orders £15.00 and over = free
Within the UK, we use first class Royal Mail. For overseas orders,
we use ordinary airmail. If you wish an express courier service,
CONTACT us for details.
DELIVERY
TIMES
We will dispatch the goods within 21 days of receiving your order,
usually a lot sooner.
Delivery takes one or two days after posting in the UK, and from
3 to 8 days for overseas addresses.
HOW
TO ORDER
You can PRINT A BLANK ORDER FORM and
fill it in, or just write your order and other details on any piece
of paper. You then mail or fax us your order. At the bottom of this
page is an EXAMPLE ORDER FORM to show you
the details we require. Send completed order to:
Highland Games (Sales Dept),
Old Post Office,
Tomatin,
Inverness-shire IV13 7YN,
U.K.
National fax: 08700 569472
International fax: 0044 8700 569472
HOW
TO PAY
Payment from WITHIN the United Kingdom is by cheque, credit card,
or postal order. Please make cheques payable to "Highland Games".
Payment from OUTSIDE the UK is by credit card, or an international
money order payable in POUNDS STERLING. (Please note: Our bank will
NOT accept cheques or postal orders from ANY other country, including
the USA).
We accept the following credit/debit cards:
Visa,
Mastercard,
Delta,
Solo,
Switch.
IN
CASE WE NEED TO CONTACT YOU
Please write your email address CLEARLY. It can save a lot of time.
YOUR
RIGHTS
As a consumer, you have the right, to cancel the contract and receive
a full refund.
You must inform us in either writing or electronic mail of your
desire to cancel within seven working days commencing on the day
after the day the goods are delivered to you. You then have a reasonable
period to return the goods to us.
You must return the goods to us at your cost in an unused and re-saleable
condition and we advise you to ensure the goods are adequately insured
during any return journey.
We shall refund the total amount of money paid by you for the goods,
within 30 days of cancellation in writing or electronic mail from
you. This does not affect your statutory rights as a consumer.
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